Registration Fee: R650

Total Course Fee: R650 x 12 = R8450 (Reg Fee Incl)

Duration: 12 months 

This qualification is designed to equip learners with the knowledge, skills, and practical competencies required to effectively manage and lead a modern contact centre environment. The course prepares individuals to oversee daily contact centre operations, ensure service excellence, and optimise performance through effective planning, people management, and the use of technology.

Features

Assignments
Distance Learning
Ongoing support
Certification